Security at Arluna.ai

At Arluna.ai, we take security seriously. As a financial technology platform, we understand the sensitivity of your data and the importance of maintaining your trust. Our comprehensive security program is designed to protect your financial information from unauthorized access, use, or disclosure.

Our security approach is built on multiple layers of protection, including:

We protect your sensitive information using industry-standard encryption protocols:

• Transport Layer Security (TLS): All data transmitted between your device and our servers uses TLS encryption (HTTPS) to prevent interception.
• 256-bit AES encryption: For data at rest, we use Advanced Encryption Standard (AES) with 256-bit keys, the same encryption standard used by financial institutions and governments.
• End-to-end encryption: For particularly sensitive information, we implement end-to-end encryption, ensuring that only you can access your unencrypted data.
• Encrypted database backups: All our backups are encrypted to ensure your data remains protected even in our disaster recovery systems.

Our encryption keys are managed using a secure key management system with strict access controls. Keys are regularly rotated according to industry best practices.

We implement robust authentication mechanisms to verify user identity and protect against unauthorized access:

Multi-Factor Authentication (MFA)

We strongly encourage and support multi-factor authentication, which requires:

• Something you know (your password)
• Something you have (your mobile device for receiving authentication codes)
• Something you are (biometric verification like fingerprint or facial recognition)

Secure Password Requirements

Our password policy ensures strong passwords by requiring:

• Minimum of 10 characters
• Combination of uppercase, lowercase, numbers, and special characters
• Regular password changes
• Prevention of password reuse

Advanced Authentication Options

We provide additional authentication options including:

• Biometric authentication (Touch ID/Face ID)
• Time-based one-time passwords (TOTP)
• Push notifications for authentication approval
• Device verification and trusted device management

Security is at the heart of our development process. We follow a secure development lifecycle that incorporates security at every stage:

Secure Coding Practices

Our development team follows secure coding guidelines and receives regular security training. We implement:

• Code reviews with security-focused criteria
• Automated security testing during build processes
• Static and dynamic application security testing
• Third-party code auditing

Continuous Integration/Continuous Deployment (CI/CD)

Our CI/CD pipeline incorporates security checks at every stage:

• Automated security vulnerability scanning
• Dependency safety checks
• Security-focused integration testing

We maintain a comprehensive vulnerability management program that includes:

Regular Security Testing

• Penetration testing: Regular penetration tests by independent security experts
• Vulnerability scanning: Automated scanning of our infrastructure and applications
• Security code reviews: Regular security-focused code reviews
• Bug bounty program: Rewards for security researchers who responsibly disclose vulnerabilities

Vulnerability Response

When vulnerabilities are identified, we follow a structured process:

1. Immediate assessment and prioritization
2. Rapid remediation of critical issues
3. Verification of fixes
4. Post-incident analysis to prevent similar issues

We carefully assess and monitor all third-party services and partners that may access or process your data:

Vendor Assessment Process

Before engaging with any third-party vendor, we conduct a thorough security assessment that includes:

• Review of security policies and procedures
• Verification of compliance with relevant regulations
• Assessment of data handling practices
• Evaluation of incident response capabilities

Ongoing Vendor Monitoring

We continuously monitor our vendors through:

• Regular security reviews and reassessments
• Monitoring of security incidents and vulnerabilities
• Contract provisions requiring notification of security breaches

We adhere to industry standards and regulatory requirements for financial data security:

Regulatory Compliance

Our security program aligns with major financial and data protection regulations, including:

• GDPR (General Data Protection Regulation)
• PCI DSS (Payment Card Industry Data Security Standard)
• UK Data Protection Act
• Open Banking Security Standards
• FCA (Financial Conduct Authority) Requirements

Security Certifications

We maintain several security certifications and attestations, including:

• ISO 27001 (Information Security Management)
• SOC 2 Type II
• GDPR Compliance Certification

While we implement extensive security measures, you can help keep your account secure by following these best practices:

Our dedicated security team consists of experienced professionals with backgrounds in financial security, application security, and data protection.

Security Leadership

Our security program is led by our Chief Information Security Officer (CISO), who reports directly to the CEO and Board of Directors. The security team includes experts in:

• Application security
• Network security
• Data protection
• Security operations
• Compliance and risk management

Security Training

All Arluna.ai employees undergo regular security training and awareness programs. Our development team receives specialized training in secure coding practices.

We welcome security researchers and users to report any security vulnerabilities they discover. We are committed to working with the security community to verify and address any issues.

Responsible Disclosure

If you discover a security vulnerability, please report it to us responsibly by:

• Emailing security@arluna.ai with details of the vulnerability
• Providing sufficient information to reproduce the issue
• Allowing us reasonable time to address the vulnerability before public disclosure

Bug Bounty Program

We operate a bug bounty program to reward security researchers who responsibly disclose vulnerabilities. Visit our Bug Bounty page for more details.